Privacy, handled properly.

Who we are

YANSHTECH BASICS is operated by YANSHTECH LTD. We provide professional IT infrastructure consultancy services for small and growing businesses.

This Privacy Policy applies to personal information collected through the YANSHTECH BASICS website, through direct enquiries and in connection with the consultancy services we provide.

This policy is effective immediately.

Information you provide to us

When you contact us or request a consultation, we may collect information such as:

• Your name and business name.
• Your email address and telephone number.
• Your preferred consultation date and time.
• The consultancy service you are interested in.
• Information about your IT requirements or project.
• Other information you choose to include in your enquiry.

Website information

When you use the website, basic technical information may be collected automatically. This can include your browser type, device type, general usage information, pages visited and technical information needed to keep the website operating correctly.

We do not intentionally request unnecessary personal information through our standard enquiry process.

What we use it for

Information is used for practical purposes connected with your enquiry, our consultancy services and the operation of our business.

Where a legal basis is required, the appropriate basis will depend on the circumstances. This may include taking steps at your request before an agreement, providing an agreed service, meeting a legal obligation or pursuing legitimate business interests where appropriate.

When information may be shared

We keep access to personal information limited to what is reasonably needed for the relevant business purpose.

We may use trusted service providers for functions such as website hosting, communications, business systems, appointment administration, document handling and payment processing.

Where another organisation processes information on our behalf, we expect appropriate safeguards and arrangements to be in place.

Information may also be provided where this is required by law, regulation or a valid legal process.

We do not sell personal information or provide customer contact details to third parties for their own independent marketing purposes.

How long information is kept

We keep information only for as long as there is a reasonable business, contractual or legal reason to retain it. Different information may therefore be kept for different periods.

Protecting the information we hold

We take reasonable technical and organisational steps to protect personal information from unauthorised access, accidental loss, inappropriate use or unnecessary disclosure.

Access is limited according to business need, and we take reasonable care when selecting external providers that may handle information as part of their services.

Online services cannot be completely free from technical risks. If we become aware of an incident involving personal information, we will assess the circumstances and take the steps required by applicable law.

Your privacy rights

Depending on the circumstances, UK data protection law provides rights relating to your personal information. These may include:

• Requesting access to personal information we hold about you.
• Asking us to correct inaccurate or incomplete information.
• Requesting deletion where the relevant legal conditions are met.
• Asking us to restrict certain processing in appropriate circumstances.
• Objecting to particular processing where the law provides that right.
• Requesting certain information in a suitable electronic format.

These rights are subject to the conditions and exceptions provided by applicable data protection law.

If you would like to make a privacy request, please contact us using the details provided in the Contact section below.

Cookies and similar technologies

Our website may use cookies and similar technologies to support essential website functions, remember certain preferences and understand general website usage.

Where consent is required for non-essential cookies or similar technologies, those technologies will be used according to the applicable consent settings.

You can also control cookies through your browser settings. Some website functions may not operate as expected if certain cookies are disabled.

Services provided by other organisations

Some parts of our website and business operations may rely on external technology providers. These may include website hosting, email and communications, appointment administration, document services, analytics and payment processing.

These providers may process information according to their own privacy notices and the arrangements they have with us.

Where an external service is used to process personal information on our behalf, we take reasonable steps to ensure that the service is appropriate for its role.

Where information may be processed

Some external technology providers may process information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data protection law.

The location of processing can vary depending on the technology provider and service involved.

Keeping this policy current

We may update this Privacy Policy when our website, consultancy services, business processes or relevant legal requirements change.

When an update is made, the revised version will be published on this page and will take effect immediately unless a different effective date is specifically stated.

We recommend checking this page from time to time if you continue to use the website or our services.

Questions about privacy

If you have a question about this Privacy Policy, would like to understand how information is handled, or want to make a privacy request, please contact YANSHTECH BASICS using the details below.